FAQ

To register and create your “Member Profile” click on create my account in the right-hand icon on laptop and in the menu on mobile.

To log in to your account, click on the “My account” icon, enter your e-mail and password.

If you forgot your password, go to the “My Account” section and click on “Forgot Your Password?” Enter your e-mail address, and a new password will be sent directly to your email.

If you wish to see a history of your past orders, go to the “My Account” section and click on the “My orders” icon. You will have access to a complete history of your orders.

Newsletters contain general information about Annabelle product launches or promotions. They keep you informed about the brand.

To subscribe,click here and fill in the questionnaire.

At any point in time you can unsubscribe by clicking on the unsubscribe link found at the footer of the emails that have been sent to you or in your account, in the subscription to newsletter section.  

It is very important to follow instructions and read the ingredients label before using any product on your skin. If you have experienced allergic reactions in the past, we suggest that you interrupt usage of the product, take note of the ingredients and consult a dermatologist should the symptoms persist. It is also important not to use products that have an expired date.

Annabelle products are NOT tested on animals, nor do we have animal testing conducted on our behalf. We are committed to selling only safe products, using only safe ingredients in our cosmetic products and complying with applicable regulations in every country in which Annabelle products are sold. Annabelle ensures product safety through testing using “in vitro” or “self-testing” methods on human volunteers. The development of all Annabelle products is carried out with the goal of offering innovative, high-quality products to our clientele, while insuring the security of their use.